If you love animals and are passionate about helping pets and people, and want to grow with a veterinary hospital that focuses on providing excellent medical care to family pets, please read on!
We are in search of a full-time Veterinary Administrative Manager to join the team at our growing practice in the Chagrin Falls area. Our practice strongly values a down-to-earth approach to help people understand the complexities of veterinary medicine and to promote preventive care. We strive for excellence in veterinary medicine, sensible and personalized treatment plans, and extraordinary customer service.
Some responsibilities include:
Participate in the professional development and coaching of an excellent long-term support team to assure all staff are achieving their professional goals. Develop strategies to further build and enhance relationships with clients by enhancing customer service, client referrals and online presence. Ensure proper medical record documentation and facilitating the transition to a paperless medical record system. Oversee and utilize technology tools to improve our client communications and compliance / reminder system. About you:
You must be committed to extraordinary patient care and customer service, have a strong work ethic and want to join a team that values accomplishing goals together. The Practice Manager must have strong problem solving skills, have an “anything is achievable” attitude, and and a high level of enthusiasm to improve the work environment. Prior experience in a leadership role, exceptional customer service or personnel management is desirable.
A competitive salary, flexible hours.
Additional Salary Information: TBD
About Chagrin Falls Pet Clinic
Integrative Care CenterThe Integrative Care Center at Chagrin Falls Veterinary Center & Pet Clinic is our primary practice. This is where clients bring healthy pets for routine wellness care as well as sick or injured pets for treatment.The Center, which is the only one of its kind in N.E. Ohio offers an integrated approach to pet health and wellness for several reasons. First, clients who recognize that both conventional and alternative medicine can play an important role in the treatment of both sick and well animals are no longer forced to choose between one versus the other. Next, Dr. Osborne has a history of “leading the pack” by offering what we call “high tech holistic” treatments.Many of the pets who come to Chagrin Falls Veterinary Center are seriously ill. They often don’t have months to experiment with simple herbal and homeopathic remedies. Using very intense, hands-on treatments and newly-emerging non-toxic therapies, we are holistically aggressive in seeking health for your pets. Finally, at Chagrin Falls Veterinary, pets are given the best veterinary care available because Dr. Osborne understands how to bring together the most effective tools from both worlds.The res...ults she has achieved over the years bear testimony to the healing power of integrated veterinary medicine.Because clients come to Dr. Osborne from all over the country, you can also access her expertise with both in-person visits and telephone consultations.Clients also come to the Center for hard to find medications prescribed for their animal by visiting our in-house Pharmacy and Health Products Store. The store offers a wide range of both conventional and holistic medications and many specialized items required for the care of an animal following treatment.“Intelligent Integration” results in a different but highly effective way to maintain health and heal a sick pet. Chagrin Falls Veterinary Center practices “appropriate medicine”, so you will see everything from purely holistic treatments to conventional solutions. Mostly you will see a thoughtful approach that incorporates pieces of each. Her recommendations are supported by the best in modern diagnostics. You will also see the integrated use of prescription medicines, nutritional therapies, homeopathic remedies, herbs, IV nutrient therapies, homemade and raw diets, laser therapy and specialized non-toxic cancer therapies.The goal is simple and shared. We do everything in our power to return an ailing animal to good health, or maintain on-going wellness for a healthy pet.Chagrin Falls Veterinary Center has a true love of animals and we are all gratified by being able to offer a unique therapeutic approach that can maintain top notch health for well pets, restore good quality of daily life to a declining pet, and sometimes even return even seriously sick pets back to full health.